Customer Service Representative (CSR) [Philippines]


 

Below are some job details:

  • Work Schedule: 10 pm-7 am Philippines standard time, Monday to Friday
  • Probation: 3 months.
  • Salary: Starting at ₱33,000 per month.
  • Paid 3 days of Sick leave, 4 days of vacation leave, and 6 days holiday based on CA holiday

Must take the following assessment to be considered for the job offer:

https://www.ondemandassessment.com/link/index/JB-9PVZ56BJJ?u=1027159

Wakool Transport

Wakool Transport is one of the most experienced transportation and logistics companies in the United States. Headquartered in Los Angeles, California USA we serve a wide range of customers and are driven by kindness, precision, and high-quality service. We provide full transportation and logistic services to every one of our clients, making us a complete one-stop service. We give each client peace of mind built on trust and exceptional customer service.

We are looking for Logistics Coordinator / Customer Service working remotely (strong preference for those living in the Manila metro area) with the following qualifications:

  • MUST be computer savvy and have strong experience working with PCs and Microsoft Office (Excel, Word).
  • Strong Customer Service background and Know how to deal with dissatisfied customers.
  • Able to handle pressure has patience and know-how to deal with difficult customers Multi-tasking skills under time constraints.

This is a fast-paced environment, so the candidate needs to be able to exercise patience, composure, and discipline.

Your performance will be evaluated after 3 months and pay will be adjusted if your performance meets expectation. After probation, evaluation will be quarterly.

Job Type: Full-time

Pay: Php33,000.00 - Php45,000.00 per month

Benefits:

  • Paid training
  • Work from home

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Night shift
  • Overtime

Supplemental pay types:

  • 13th month salary
  • Overtime pay
  • Performance bonus

Application Question(s):

  • Since this is remote work, we require all employees to have a good internet connection. Do you have a good internet connection?
  • Having a dual monitor is required since the job would require you to open a lot of files simultaneously. Once accepted for the job, the applicant should have a dual monitor.

Education:

  • Bachelor's (Required)

Experience:

  • Microsoft Office: 1 year (Required)
  • Customer service: 1 year (Preferred)

Language:

  • English (Required)

Shift availability:

  • Night Shift (Required)

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