URGENT! HYBRID - Order Management Associate [Philippines]


 

Job Qualifications:

  • Graduate of any 4 year course
  • With 2-3 years working knowledge on core SAP transactions including Order-to-Cash Management
  • Understanding of systems used in the Order Fulfillment process and interfaces between them
  • Knowledge of transportation and warehousing concepts; forwarder and broker organization
  • Proficient in MS Office Applications (word, excel, PowerPoint, Visio, access, project, and etc.)
  • Excellent Customer Service skills including Interpersonal Communication Skills, Relationship Management, Collaboration Skills, and Teamwork Skills
  • With Order to Cash Process Knowledge, Understanding of Related Transactions, Policies and Guidelines and Performance Measurements.
  • Excellent oral and written communication skills

Job Description:

A. Order Management

  • Manage end to end order to invoice cycle of assigned accounts including checking of credit, inventory status, delivery schedules,
  • Manage delivery of KPIs -- > order entry, container utilization, On time Delivery, Case Fill Rate, Shelf Life
  • Lead investigation and issue resolution on order related issues. Coordinate with key stake holders and service providers to address immediate issues and put in place corrective actions.
  • Closely coordinate with warehouse, planners, supply chain and commercial teams to requests, feedbacks and support needed to execute orders.

B. Reporting

  • Maintain all monitoring and order tracking reports

C. Process Improvement, Initiatives, and other Adhoc tasks

  • Participate on internal initiatives and process improvement projects

Job Type: Full-time
Contract length: 6 months

Salary: Php30,000.00 - Php35,000.00 per month

Application Question(s):

  • Do you have handson experience in using core SAP transactions including OTC Management?
  • Were you able to use advanced tools of MS Excel the Pivot and Vlookup?
  • How soon can you start?

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